CLS Property Insight's Profile

CLS Property Insight

About CLS Property Insight

CLS Property Insight (CLS PI) is one of the leading providers of products and services for legal indemnities, conveyancing, and estate administration matters.

Our game-changing service features the first end-to-end digital estate administration assistant, PIPA which offers free guidance as well as individually costed dip-in-dip-out services for every stage of the process. This allows you to bring your estate administration work into the digital age and become more effective, more efficient, and more competitive in a crowded market.

By seeking to understand our customers’ needs and building partnerships with best-in-class service providers, we are able to bring together all-in-one place the required products to streamline the estate administration process. The result is deeper due diligence work, increasing the accuracy of wound-up estates and reducing the likelihood of any disputes. PIPA maps out the whole process and is always up to date, helping to keep firms compliant, and ensuring the most robust resolution to your estate administration cases.

We pride ourselves on providing a personal service with expert advice and support from our highly qualified underwriters, business development and client services teams which is reflected in our world-class NPS* score.

Discover how we can help your business today.

Helpful guides and training sessions, free to access any time online

We’re here for you. We have a library of on-demand training sessions and ‘how to’ guides to help you get the most from our services. Visit our website to browse all the available materials, and our team are always at the end of the phone if you want to talk to us.

*Net Promoter Score (NPS) is a customer loyalty and satisfaction metric, a score over 0 is classed as ‘good’ and a score over 80 is ‘world class’.

Key Services


17 Kings Hill Avenue
Kings Hill
West Malling
ME19 4UA

Key Contacts

Name: Robin Wells
Job Title: Business Development Director
Tel: +44 (0)7766 388796
Email: [email protected]
Linkedin Acc: Robin Wells

Name: Jayne Shawcross
Job Title: Marketing Director
Tel: +44 (0) 7936 362646
Email: [email protected]
Linkedin Acc: Jayne Shawcross



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