What does it mean to be vulnerable?
When looking for will writing services, people need to know they are appointing someone they can rely on. This is especially true for those who are vulnerable. But, while many leave it until later in life to consolidate their final wishes, vulnerability is not just about age. There are many people who need extra support, including those with additional physical and emotional needs.
Of course, having a choice about who to use is a good thing. A competitive marketplace encourages us all to do more to meet the needs of our customers. For some people though, particularly those at risk of harm, too much choice can be overwhelming. As such, it can be difficult to know where to start looking for a will writer that will protect their best interests, particularly in an industry which is unregulated.
The Institute of Professional Will Writers (IPW) can help.
With a plethora of advice for consumers on how to best to protect their assets, the IPW also helps them to find a will writer they can trust.
In fact, the IPW’s code of conduct – which is the only will writing code approved by Trading Standards – ensures its members take special care with vulnerable clients.
It states that: “Members shall take the necessary effort and time to ensure that vulnerable clients understand any product or service they propose to provide. Members shall be particularly careful not to take advantage of vulnerable clients by inducing them to make an inappropriate decision.”
The code also recognises that: “clients may be vulnerable for a number of reasons. These include those who are elderly, infirm, with a disability or a learning difficulty, someone purchasing a product or service at a time of illness or distress or someone who struggles to gain a sufficient understanding of the product or service offered to make an informed decision.”
To help protect vulnerable clients, IPW membership guarantees that the will writing practice has met the highest of requirements. Members also have access to superior training, so they can keep up with developments and continue to provide the best possible service. This is crucial when it comes to giving vulnerable clients, and their carers, the reassurance they are looking for.
Whether you’re just starting out, or are an established will writer, IPW membership can help ensure that your practice stands out and give peace of mind to those that need it most. To find out more about the benefits of being an IPW member, please click here.