Is Your Business Fighting A Constant Battle With Staff Training?

In this tug of war you’ll always win with Countrywide Legacy!

Do you find that your businesses legal documents are often completed to differing standards as a result of information being misinterpreted by staff, or perhaps as a result of a lack of knowledge and experience?

We understand that training staff can be a very stressful and time consuming process for your business, and that ensuring all staff are trained to the same exact standard can prove difficult.

With the current surge in Wills being contested, your drafting processes need to be as robust as possible. Therefore, it is crucial that nothing is overlooked within this process either from lack of experience or just human error and no matter how well trained your staff are mistakes will happen which could prove extremely costly for your business.

Wouldn’t it be great if there was something that could help businesses overcome these problems?

Countrywide Legacy is the perfect solution!

Countrywide Legacy will effectively train all of your staff to the same standard, helping to eliminate:

  • Mistakes
  • Misinterpretation
  • Gaps in knowledge

Our systematic software has been developed by Trust and Estate Practitioners (TEPS), who still take instructions in the field. The software will seamlessly guide your staff through the various stages of the legal drafting process, by using our inbuilt processes to recognise and reduce risks that may lead to negligence claims, helping to protect your business.

Countrywide Legacy’s Software is intelligent and intuitive as it uses Artificial Intelligence (AI) to ask mandatory questions that have to be answered before the user can progress with the instruction and thus acting as a “back stop” to prevent errors occurring. The software uses prompts and warnings highlighting where documents can be improved upon to further benefit your client, ultimately training your staff and eliminating human error.

The software audits the instruction taking and drafting process at every stage allowing you to quickly check that staff training is being effectively followed and if not, make amendments, helping to ensure that both your business and clients have the maximum protection.

Countrywide Legacy also helps to eliminate the issues for those still taking paper instructions with losing loose pieces of paper, deciphering handwriting and misinterpreting notes.

With Countrywide Legacy you can improve your training more efficiently than you can with a paper based system because of the convenience at which you can check documents on our software.

The software essentially trains your staff to ensure that all information is:

  • Present
  • Correct
  • Securely stored

Countrywide Legacy is intelligent and so helps to bridge the gap in staff training by asking more in depth and relevant questions which require answering before moving on.

To learn more about how our Software can help you to train your staff, contact us TODAY on:

Call us on: 01926 514 392
Email us on: [email protected]

This article was submitted to be published by Countrywide Tax and Trust Corporation Ltd as part of their advertising agreement with Today’s Wills and Probate. The views expressed in this article are those of the submitter and not those of Today’s Wills and Probate.

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